Privacy Policy
Punpun LLP (“PUNPUN”, “we”, “us”, or “our”) is committed to transparent data management. We operate primarily as a business-to-business (B2B) digital growth, custom software engineering, and AI automation consultancy. We collect business contact information solely to respond to project proposals, conduct strategic briefings, and fulfill commercial contracts. We do not sell or monetize personal data.
1Information We Collect
We collect information you voluntarily provide when engaging with our platform, submitting inquiries, or scheduling strategic consultations:
Proposal Inquiries (/contact)
- Full Name & Business Email Address
- Phone Number & WhatsApp contact
- Company Name, Industry & Company Size
- Required Services, Estimated Budget & Timeline
- Project goals and business requirements message
Strategy Meeting Booking (/book-meeting)
- Executive / Representative Name
- Corporate Email & Phone Number
- Organization Name
- Primary Strategic Business Goal
- Target Investment & Budget Bracket
2How We Process & Deliver Inquiries (Email Infrastructure)
When you submit a contact or booking form on this platform, the data is securely transmitted via encrypted server endpoints (/api/contact) using authenticated Simple Mail Transfer Protocol (SMTP) services powered by Nodemailer.
- Lead Assignment: Your inquiry is delivered directly to our designated strategy partners and lead technical architects at
info@punpun.in. - Automated Confirmation: A receipt confirmation and preliminary mutual NDA instructions are dispatched directly to the business email address provided in your submission.
- Zero Public Exposition: Your submitted details are never published on the website or exposed to search engine bots.
3Analytics, Cookies & Local Storage
To ensure optimal technical performance and user experience across diverse devices, our platform utilizes standard web technologies:
We use browser localStorage via next-themes (key: theme) exclusively to remember your preferred visual display mode (Light mode, Dark mode, or System default). This data remains locally on your device and contains zero personally identifiable information (PII).
We utilize Google Analytics 4 (GA4) and Microsoft Clarity to analyze high-level traffic metrics, page transitions, and anonymous usability heatmaps. These tools capture aggregated diagnostic data (such as browser type, device resolution, and general geographical region). Form inputs, passwords, and sensitive client messages are never captured in our telemetry trackers. For full details, please consult our dedicated Cookie Policy.
4Legal Basis & Indian Data Protection Governance
Punpun LLP operates in full accordance with the applicable laws of India, including:
- The Digital Personal Data Protection Act, 2023 (DPDPA)
- The Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Our legal basis for processing your submitted corporate inquiry is Legitimate Business Interest and preliminary pre-contractual steps necessary to evaluate your project scope and deliver an accurate technical proposal. For international clients, we uphold equivalent global privacy principles (including principles aligned with GDPR and CCPA) in good faith.
5Data Retention & Security Standards
We enforce administrative, technical, and physical security measures to safeguard corporate communications:
- In-Transit Encryption: All web sessions and API transfers are secured with TLS 1.3 / SSL 256-bit encryption.
- Access Control: Only authorized project managers and technical partners bound by strict non-disclosure obligations have access to inquiry records.
- Retention Period: Inquiry submissions are retained only as long as necessary to manage the commercial sales cycle or maintain ongoing customer service records. If no engagement proceeds, records are periodically purged.
6Your Data Rights & Choices
As a visitor or prospective client, you maintain the following rights regarding your personal information:
Request a summary of personal information we maintain regarding your inquiry.
Update or correct incomplete or outdated business contact details.
Request permanent deletion of your inquiry data from our active email logs.
Opt out of future advisory communications or marketing updates at any time.
To exercise any of these rights, send a written request to our privacy desk at info@punpun.in. We process all verified requests within 30 business days.
7Policy Modifications
Punpun LLP reserves the right to modify this Privacy Policy to reflect advancements in our technology, expanded service offerings, or legal updates. Any changes will be published directly on this page with an updated revision date.
Data Privacy & Grievance Contact
If you have questions, concerns, or requests regarding this Privacy Policy or data governance at Punpun LLP, please reach out directly: